Liaise with Government Authorities

 

* ROUTES & EQUIPMENT PERMITS: We secure flight permits through the applicable dominion’s aviation authority and register aircraft fleet, with periodic renewals as required.

 

* OBTAIN AND SECURE SLOTS: We acquire your Arrival and Departure slots at each airport via the locale’s established procedures.

 

* AIRPORT AUTHORITY CONTRACTS: As your representative, we arrange and execute direct contracts for leased office space, counters, and extended parking permits with the various airport authorities, as your needs require.

 

* AIR NAVAGATION PERMITS: As required for your aircraft routing to destination, we can secure over-fly rights. Plus, for each country, we reconcile the associated fees with actual flights flown.

 

* FUEL CONTRACT: As your representative, we can arrange for fuel supplies at all Regular airports; and ensure Alternate airports to provide fueling services on an on-call basis.

 

 

Airport Supervision

 

* Assign Bi-lingual Management Staff member to each flight. All are GSC and CRO qualified. Each trained in your CRS host system.

 

* Supervise and coordinate services contracted by your vendors.

 

* Communicate Pre-flight information to the Airport, Customs, Immigration, Hotels, Tour Operators, and vendors including flight arrival times and any delay status.

 

* Meet aircraft upon arrival and liaise with the crew and decide on non-routine matters on your behalf in conjunction with the crew, as necessary.

 

* Expedite crews through immigration and Customs and provide Hotel transportation.

 

* Communicate any irregularities immediately to your operational control center followed by written notification as prescribed in your corporate procedures.

 

* Maintain your company Manuals, Circulars, and Security Directives.

 

* Provide VIP services to Corporate staff arriving and departing local stations.

 

 

Flight Watch

 

* Schedule Management personnel on duty a minimum of 4-hours prior to arrival performing flight-tracking responsibilities.

 

* Present Wx, Flight Plans, and Dispatch releases to crews.

 

 

Accounting, Reconcilliation, and Payment

 

* Verify and Reconcile all payments you make directly to SENEAM and Airport Authorities fees or we can pay them on your behalf.

 

* Collect Arrival and Departure Taxes, remit them to government agency and provide fully verifiable accounting to your CFO’s staff.

 

* Make daily Bank Deposits for ticket sales, excess baggage collection and Unaccompanied Minor fees.

 

* Translate billings into English and account code invoices for ease of corporate processing, plus provide copies of all supporting receipted invoices.

 

* Fund deposits as required; advancing money for hotels, baggage delivery, and new station openings.

 

* Maintain up-to-date information on airport costs.

 

* Provide up-to-date pricing data on suppliers and vendors and their respective services.

 

 

Security

 

* Conduct Passenger check-in baggage hand-searches.

 

* Perform Random searches at boarding gate.

 

* Station guards to execute hand-wand searches of vendor personnel accessing aircraft both above and below wing.

 

* Post security on RON aircraft.

 

 

Fueling Representation

 

* Reconcile Fuel slips to actual liters uplifted.

 

* Provide copies of fuel tickets and daily flight report emailed to you.

 

* Position a Representative at every fueling.

 

* Sign a standard IATA Aviation Fuel Supply agreement.